| • Gently detangle the hair from ends to roots using a paddle brush or wide tooth comb. | 
| • Wet the hair with lukewarm water from the top (close to tracks) to reduce tangling. | 
| • Apply shampoo in a downward motion and rinse until water runs clear. | 
| • Repeat above steps with cold water when applying conditioner. | 
| • Gently squeeze out excess water and pat dry with towel. Do not roll or rub the hair into a towel. | 
| • Hang the hair and air dry (recommended) or use a blow dryer with cold air until fully dried. | 
| • Use heat appliances when hair is completely dried. | 
| • Apply a small amount of hair lotion or serum, as needed. |